Should soft skills be left in the classroom? Or is it possible to create change using elearning? We teach soft skills to reinforce behaviours underpinning corporate values, or to achieve behavioural change. If behaviours exist in our unconscious, how do we enable learners to access them? Can we really create change using elearning, or is it something that should be left to the classroom? Do good classroom facilitators make good elearning instructional designers? What is the relationship between teaching and learning? In this session participants will take part in real examples, tapping into their unconscious habits, and learn strategies to incorporate into instructional design for both elearning and classroom courses.