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Speaker Cam Wallace

Cam has a long standing career history within the Airline Industry. He joined Air New Zealand in 2002 and held various positions within the Air NZ leadership team. Prior to Air NZ, Cam held the position as National Distribution Manager with Ansett for four years, and South Island Manager with Qantas NZ for two years. Cam held the position as Air NZ General Manager, New Zealand since June 2006. In this role he had the responsibility for generating more than half of the group’s passenger revenue. He was also responsible for the group’s distribution strategy, domestic defence, and growth into new markets. He was recently appointed as General Manager, Australia with his main focus on providing quality and appropriate strategic leadership, direction and planning for the Australian team that achieves cost effective growth, revenue, operational excellence, market share and growth, and yield improvement. He is focused on securing profitability for the Trans-Tasman market, developing deeper distribution and Brand presence in Australia, commercial activities and the
profit and loss of the A320 on the Trans Tasman market.

How an Effective Compliance Training Program
can Help Protect your Brand
Why you should listen to Cam: Headliner Session:  Wed Sept 14, 2011    2:15pm - 2:30pm 

As an airline, Air New Zealand Group (‘Air NZ’) operate in an environment where failure to adhere with legislation can lead to punitive damages and reputational harm. Accordingly, legislative compliance and damage to reputation were the main reasons that caused Air NZ to roll out a compliance training program. Air NZ felt that the understanding of legal “compliance” principles was of paramount importance if they were to continue to promote themselves and their businesses as people within an organisation who act fairly; with integrity. They wanted a programme to help minimise reputational damage by training staff to avoid mistakes that could potentially damage their standing in the industry. Cam will present to the audience on how Air NZ successfully prepared, delivered and monitored compliance training to almost 12,000 itinerant workers in a manner that has successfully educated workers on various legislative requirements, and helped Air NZ protect their reputation.

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